Comments from clients,
workshop participants and knowledge workers

The World Economic Forum

"Just wanted to thank you for letting me be part of your team. In my real job I teach (amongst other things) knowledge management theory. Normally we joke that it takes 2 KM people to change a light bulb, one to actually do it, and a second one to travel the conference circuit writing papers about it. So, although I have been reading a lot of KM theory, I have had little experience of KM practice. Even in my own university department where we read all these books about what conditions will enable knowledge creation, we do not practice those things at all.

On the WorkSpace team I saw those principles in action and experienced a true team environment for the first time. As you may have noticed, this way of non-hierarchical working and talking together is not yet a reality in our worklife. Without being overly romantic - the long-term effect of the WorkSpace experience at the WEF summit may just be that it exposed the right people to its mindset/worldview."

Christiaan Maasdorp
Lecturer
Department of Information Science
Centre for Knowledge Dynamics and Decisionmaking
Stellenbosch University, South Africa

Global Leaders of Tomorrow

"The highlight of the event: I always enjoy the result of an open-ended question that takes people on a journey to solve a problem. For me the whole summit was about developing us as leaders, not about a final product. We are the product. However, when you put 100 type "A" people in a room with a task, they often need to have a tangible result. The joy of this type of process is that it takes people on a journey deep into real issues that helps them to think much broader about the issues we face today. You did a great job of maintaining that you had no idea what the end product needed to be and in fact, that we should not push toward a conclusion too soon.

What made it work: The continuous breaking down into groups and tasks allowed a for a slow entry into a deeper dialogue. As the group work progressed, the conversations deepened. This is the first time that I have ever experienced facilitators on the side. Usually the facilitators are up front and very strong personalities letting you know that they are leading you to a solution. Your style was much different and much more effective because, though you created a process that allowed groups to feel like they were in control, you really guided the dialogue with your design. It was beautifully unintrusive.

The cubes helped to get group ideas synthesized down to one idea or one concept. The need to visually present the idea also caused people to access their creativity more so than expressing it intellectually. This type of approach always unlocks people's minds and often surprises them with their creative ability. It's also very ironic that you used boxes to get people to think outside of the box. Clever."

Vicki Saunders, CEO and founder
Impactanation, Canada

Architects of Group Genius

"Sei come un filosofo, non si può insegnare filosofia se non si è filosofi; Non si può insegnare 'Il Processo' se non si è 'Il Processo.'
Insegni il processo portando le persone all'interno della propria mente e dei propri pensieri, per aiutare altre persone a fare lo stesso con un senso di grande armonia."

"You are like a philosopher, you can not teach philosophy if you are not a philosopher; You can not teach "The Process" if you are not 'The Process.'
You teach the process bringing the people inside their mind, inside their
thoughts to help other people to do the same with a sense of harmony."

Alberto Gennari, co-founder
Architects of Group Genius

"Being used to Professors and Professionals lecturing me for hours, Gail's approach strikes me as different and in many ways more effective. She's much more of a coach than a teacher. Instead of having equipped me with a "package" for my journey beforehand, she guided me skillfully through my own live experiences. In other words, she coached me on the job and she has done it with great competence and often needed patience. I can't think of a more privileged way to learn."

Patrick Frick, independent consultant

The Rites Project

"This was the first time that I attended a Tomorrow Makers event and did not know what to expect. From moment one, Gail insured that the entire process was team based. During the initial planning she met with the entire team and assisted in pulling together the core who took responsibility for continuity. They met on a regular basis and Gail worked closely with them to insure that each person and the group as a whole were in sync with the direction, time lines and intent. As we entered the space for the day of planning we were greeted by a room flushed with colors and interaction. What unfolded was an entire day of dialogue, sharing of ideas, true interactions as well as moving towards a pivotal destination point of understanding and commitments.

The outcome was incredible and has been the basis for our work ever since."

Jeffrey E. Edelheit
Executive Director
The Middle Way
Founder Rites Project Sebastopol

Identity Commons

"I still feel the same way as I felt flying home that midsummer night - it was the best workshop I've ever attended. It did more to deeply plant the seed of what Identity Commons could become than I think I can even articulate (at least I know it did for me). And the network of relationships that formed there are like a beehive of activity now.

It will take awhile for the flowers to grow from those seeds, but growing they are."

Drummond Reed, core designer and entrepreneur

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